Get more than you need from your collections provider
A partnership with TRAQ is more than just a collaboration that gets things done. It’s access to decades of industry expertise and the latest in cutting-edge technology that exceeds every collections need imaginable.
With a single software solution, your business could soon be enjoying a legacy of proven success, ease of use, and of course, more effective collections every single day. Talk to our team of experts about how the TRAQ offering could make an incredible difference to the way you do things.
The TRAQ Collections promise is built on flawless functionalities that allow you to take your business from strength to strength. Within the Debt Collection space, these include:
A cutting-edge platform
Hosted on your premises or within the Cloud
Secure WFH or WFO solutions that can be deployed or scaled at any time
Effortless integration
Seamless integration into client 3rd party systems
Fully integrated into the presence Dialer with the flexibility of integration into your preferred dialer technology
Fast, effective integration into your chosen payment gateways
Customisations to suit your needs
TRAQ professionals will focus on your business and identify your needs
We will provide a custom Debt Collections Software solution along with System Integrations that solve your unique business challenges
Primary debt collection functions
As a leader in the Collections space, we use our technologies and expertise to deliver nothing less than a world-class experience for our clientele. This includes:
Intelligent Decision Tree
Single Customer View
Agent Quick Comment Tree
Query Management & Escalation
Document Management
Account Segregation, Agent Allocation and Prioritisation
Payment Solutions (Debi-Check, Online EFT, Card Payment etc.)
Process Automation
Finance Module (Interest, fees, and charges)
Click to SMS/Email (Standard Templates)