Welcome to our dedicated space for collection agency insights. Dive into the intricate world of debt recovery as we shed light on the challenges and triumphs of the industry. Whether you're seeking to understand the nuances of innovative collection strategies or hoping to read about real-world applications of TRAQ's transformative solutions, we have it all here. Our array of articles spans from in-depth case studies to expert analyses on the latest trends. Our commitment is to empower you with the knowledge and tools necessary to navigate the complexities of debt collection. Engage, learn, and be inspired with TRAQ.
The powerful link between Debt Collections and Customer Retention
As a business you will know that nothing impacts your bottom line as dramatically as [...]
Ethical debt collection – AI and your Customer Experience
It’s no secret that AI allows you to balance your collections with a positive customer [...]
Mitigate the impact of rising delinquency rates in 2025
The year 2025 presents a critical juncture for South Africa’s debt collection industry. With the [...]
How TRAQ software improves your consumer debt management
Consumer debt management is a critical aspect of any successful business, especially in South Africa’s [...]
Enterprise SaaS in Debt Collection Software & Customisation
At TRAQ, we are taking our traditional software “TRAQ Collect” to the next level by [...]
No two businesses are the same – nurturing strategic partnerships
At TRAQ, we understand that no two businesses are the same, which is why we [...]
Careers: IT Technician | TRAQ Technical
Position Information: Job Title: IT Technician Reports to: CTO Department: TRAQ Technical (Pty) Ltd. Purpose [...]
Manual to automated – The advancement of collections software
TeamTRAQ explains the advancements of automation in our all-in-one, seamlessly integrated collections software. Learn more [...]
Sentiment Analysis for the best Debt Collection Recovery
TRAQ software solutions SMS sentiment intelligence is the tool you need to issue just the [...]
Importance of dedicated support for debt collection software
TeamTRAQ explains the importance of expert, dedicated human support when using debt collection software. By [...]