Category Archives: Thought leadership
The powerful link between Debt Collections and Customer Retention
As a business you will know that nothing impacts your bottom line as dramatically as [...]
Mar
Ethical debt collection – AI and your Customer Experience
It’s no secret that AI allows you to balance your collections with a positive customer [...]
Mar
Mitigate the impact of rising delinquency rates in 2025
The year 2025 presents a critical juncture for South Africa’s debt collection industry. With the [...]
Mar
Manual to automated – The advancement of collections software
TeamTRAQ explains the advancements of automation in our all-in-one, seamlessly integrated collections software. Learn more [...]
Dec
Tips For Effective B2B Debt Collection With TRAQ Software
Effective B2B Debt Collection can be challenging. It is also very important for maintaining [...]
Sep
Secrets To The Customer-Centric Approach in Debt Collection
The customer-centric approach typically used in today’s economy is often ineffective in debt collection, meaning [...]
Aug
POPIA Act And Debt Collectors – Ethical Debt Collection #1
The POPIA act and debt collectors – a combination that has had a major effect [...]
Jul
Omnichannel Communication Explained! TRAQ’s Top Features
Omnichannel communication is a word we all hear often, omnichannel this, omnichannel that – but [...]
Jul
TRAQ’s Top 5 Best Practices for B2B Debt Collection
B2B debt collection has its challenges, especially with smaller debts – and we’re here [...]
Jul
Accelerated Payments Collection for SMEs with TRAQ Software
Speed up payments collection for SMEs with TRAQ's debt collection software. Improve customer relationships while [...]
Jun