Position Information:
- Job Title: IT Technician
- Reports to: CTO
- Department: TRAQ Technical (Pty) Ltd.
Purpose of the Position:
The IT Technician is responsible for installing and maintaining computer hardware, software, and networks.
Job Responsibilities:
- Main Activities:
- Troubleshoot hardware, software, network, and operating system issues.
- Be familiar with hardware and software.
- Be familiar with operating systems.
- Troubleshoot all technology issues.
- Maintain, log, and/or list required repairs and maintenance.
- Provide network access to all staff.
- Install workstations.
- Connect and set up hardware.
- Load all required software.
- Provide orientation to users of existing technology.
- Provide orientation to users of new and potential use of technology.
- Provide individual training and support on request.
- Perform other related duties as required during working hours.
Knowledge, Skills, and Personal Attributes:
Knowledge
- Knowledge of IT related hardware and software.
- Proven ability and experience in executing processes successfully.
- Knowledge of IT Service Management processes.
Skills
- Strong ability to carry out assigned tasks independently with little supervision.
- Excellent at performing multiple tasks at the same time without erring.
- Excellent communication and interpersonal skills.
Personal Attributes
The incumbent must demonstrate the following personal attributes:
- Be honest and trustworthy.
- Be respectful.
- Possess cultural awareness and sensitivity.
- Be flexible.
- Demonstrate sound work ethics.
This job description is not exhaustive and may be subject to change depending on business requirements.
Duties, functions, hours of work and responsibilities may be changed in accordance with changing business requirements, of either the employer or the Client of the employer for whom you are contracted to provide a service.
To apply, please forward CV and covering letter explaining how your aspirations, skills and experience match the role requirements – suraya.aron@blake.co.za or complete the form on our careers page.