The Power of Contact Optimisation with TRAQ
What is the Best Time to Call in debt collection? The struggle is real. We’ve all been there! Countless call attempts, voicemails that go unanswered, and a nagging feeling that you’re simply spinning your wheels. But what if you could transform your approach when it comes to debt recovery – and the benefits of debt collection software?
Imagine this: No more wasted calls, endless voicemails, and the frustration of feeling like you’re getting nowhere. Now, instead, picture reaching your debtors at the perfect time, through their preferred channel of communication – and having productive conversations that lead to successful recoveries for your collection agency. TRAQ’s “Best Time to Call” feature makes it a reality. Read on for better debtor communication.
TRAQ Software with “Best Time to Call”
Contact optimisation is the breakthrough you’ve been waiting for. Better known as “Best Time to Call”, the Best Time to Call in debt Ccollection software feature adds to your powerful software collection strategy that leverages data and our intelligent algorithms to understand your debtors’ unique behaviour patterns. Gone are the days of generic one-size-fits-all tactics. In South Africa it has become ‘personal’ before people start to trust, and that trust in you makes an absolute difference in recovering debt. This is where our debt collection software excels, using existing and proven software (with over 20 years of experience!) paired with continuous AI enhancements to provide you with your tailored approach before contacting the debtor, ultimately boosting your cash flow and success rate!
We follow the “People Matter” principle at TRAQ
As mentioned before, we follow the “People Matter” principle and at TRAQ Software we believe that it is a human first approach that gains the win, so to speak. We continuously update our software features to enhance your experience with things like AI technologies that assists in you being able to have a personal, unique and most beneficial approach to each and every debtor.
Here’s How TRAQ’s “Best Time to Call” Feature Uses AI to Your Advantage
Predictive Power. Our AI powered debt recovery using predictive modelling along with advanced analytics analyses vast amounts of historical data, including call attempts, successful connections, and debtor behaviour for collection efficiency. This allows you to predict the most likely times each individual debtor is available and receptive to your call. No more cold calls, just strategic connections.
Collection Efficiency, Personalisation at its Finest:
TRAQ goes beyond just timing. Our Best Time to Call in debt collection feature is paired powerfully by our popular Omnichannel communication – with extensive analytics and assisted by AI, which then dives into your debtors’ data to understand their preferred communication channels and how to boost recovery rates for each individual debtor. It gives you deeper insight into every individual on the other end, and how to deal with them so that you are able to enhance your current processes and far supersede the success rates of the past. Do they respond better to phone calls, emails, or SMS? TRAQ software’s Best Time to Call in debt collection processes have added benefits to tailor your approach and maximise engagement.
Start Thriving and get on TRAQ – Best Time to Call in Debt Collection to Boost Your Agency’s Success
Contact TRAQ Software today and see how our Best Time to Call feature in Debt Collection can help you connect with debtors at the perfect time, through their preferred channels and maximise recovery rates. TRAQ goes beyond simple collection call timing. We analyse data, understand individual behaviour, and ensure compliance, all while empowering you with real-time insights to continuously refine your debt collection strategy. Simply request a demo.
If you request a demo now, you may qualify for a Free 3 Month Proof of Concept!
“For over two decades now, TRAQ Software Solutions has used extensive expertise to deliver local and international businesses the best in cutting-edge IT and call centre services. Trusted. Proven. The Future of Innovation in Debt Collection Software.”