Author Archives: TRQdesigner

The powerful link between Debt Collections and Customer Retention

As a business you will know that nothing impacts your bottom line as dramatically as [...]

Ethical debt collection – AI and your Customer Experience

It’s no secret that AI allows you to balance your collections with a positive customer [...]

Mitigate the impact of rising delinquency rates in 2025

The year 2025 presents a critical juncture for South Africa’s debt collection industry. With the [...]

How TRAQ software improves your consumer debt management

Consumer debt management is a critical aspect of any successful business, especially in South Africa’s [...]

Enterprise SaaS in Debt Collection Software & Customisation

At TRAQ, we are taking our traditional software “TRAQ Collect” to the next level by [...]

No two businesses are the same – nurturing strategic partnerships

At TRAQ, we understand that no two businesses are the same, which is why we [...]

Careers: IT Technician | TRAQ Technical

Position Information: Job Title: IT Technician Reports to: CTO Department: TRAQ Technical (Pty) Ltd. Purpose [...]

Insights into why consumers prefer self service portals in debt collection.

The way we manage our lives, money, and relationships has changed. We bank on our [...]

Manual to automated – The advancement of collections software

TeamTRAQ explains the advancements of automation in our all-in-one, seamlessly integrated collections software. Learn more [...]

Sentiment Analysis for the best Debt Collection Recovery

TRAQ software solutions SMS sentiment intelligence is the tool you need to issue just the [...]